Firms fail to train staff for disastersOn 3 Jun 2003 in Personnel Today Previous Article Next Article UKemployers are not ready to react to potential terrorist attacks because theyput too much emphasis on preparing their IT systems and infrastructure ratherthan staff. Securityspecialists, speaking at the Survive 14th Annual International Conference inLondon last week, fear that there is a ‘massive failing’ in the ability ofsenior management across the UK to react effectively to a crisis.Asthe ‘terror cordon’ increases across London, speakers blamed an “it’s notgoing to happen to me syndrome” and claimed companies have not learnedlessons from September 11, which threw many businesses into a state ofconfusion.RobFountain, CEO of consultancy Survive, which specialises in business continuitymanagement, urged organisations to invest more time and money into trainingstaff to ensure they know how to react if disaster strikes.”Wedon’t have enough trained people at the right level with the right kind ofexperience in enough businesses and local authorities,” he said.”Alot of companies pay lip service to the idea of putting people first. The realbusiness of securing the true resilience of an organisation rests with theskills of the people and how they will react in the circumstances. We are fartoo focused on securing the data and the financial situation, and far toolittle concerned with the human aspect,” he added.Problemshighlighted at the conference included the under-funding of business continuitymanagement in the public sector, and excessive secrecy in the private sector. Speakerswarned companies to avoid the creation of ‘a culture of blame’ when rehearsingstaff for potential crises. ByMichael Millar Comments are closed. Related posts:No related photos.